Customer Reviews

bathroom shower is beautiful. Chris Horn did a beauitful job 10 stars for him.

Matt Robinson repaired a chip in our tub. He is a very friendly, polite, mannerly young man who took the time to match up the original color of the tub. He is confident, professional, and takes pride in his work. I recommend using Matt for any of your bath... read moreMatt Robinson repaired a chip in our tub. He is a very friendly, polite, mannerly young man who took the time to match up the original color of the tub. He is confident, professional, and takes pride in his work. I recommend using Matt for any of your bath and tile projects. read less

Brandon Brady and his helper were excellent. They were on-time and very professional and friendly. Brandon talked me through the process and made sure I was happy after completion on each step. He was very meticulous about his work. His work was jaw-dropping. I was very pleased. I can't wait... read moreBrandon Brady and his helper were excellent. They were on-time and very professional and friendly. Brandon talked me through the process and made sure I was happy after completion on each step. He was very meticulous about his work. His work was jaw-dropping. I was very pleased. I can't wait to jump into the shower. I would recommend Brandon and his helper for any job. They are the BEST! read less

I hired Herl's Bath & Home Solutions to remodel my tub/shower walls and fixtures. They sent Brandon Brady and his helper and they were on time, did a great job, and my bathroom has been revived ! They were very polite and I would recommend them to anyone interested in... read moreI hired Herl's Bath & Home Solutions to remodel my tub/shower walls and fixtures. They sent Brandon Brady and his helper and they were on time, did a great job, and my bathroom has been revived ! They were very polite and I would recommend them to anyone interested in a new bathroom. Great job Brandon !!! read less

Your employees Tim White and George Houck just completed a complete remodel of one of our bathrooms. The job that they preformed was completely "outstanding". They both were very professional and accommodating which reflects very favorable to Herl's. These installers are beyond a five star rating. Our option " THEY... read moreYour employees Tim White and George Houck just completed a complete remodel of one of our bathrooms. The job that they preformed was completely "outstanding". They both were very professional and accommodating which reflects very favorable to Herl's. These installers are beyond a five star rating. Our option " THEY ARE TOP OF THE LINE" Thanks Tim and George, we love our new bathroom. read less

I have been doing a remodel of my bathroom with Herl’s. Everyone that they sent out have been polite and respectful. The company even sends an someone out to make sure you are satisfied with the project. They do the job and make sure it’s done right. I had a... read moreI have been doing a remodel of my bathroom with Herl’s. Everyone that they sent out have been polite and respectful. The company even sends an someone out to make sure you are satisfied with the project. They do the job and make sure it’s done right. I had a follow up with Evelio and Nicola and I could tell they took pride in what they do. They took their time to make sure I was happy. I felt like I was involved with the job because they explained what they were going to do and had me inspect their work. They clean up any mess they make. Every employee that came here wore a face mask too. I would recommend them for any bathroom job. They also gave me 2 extra large nice towels as a thank you! Thank you Herl’s! read less

Special thanks to Evelio and Nicola who installed our tub to shower conversion complete in one day. Very professional and thorough. I will definitely use Herl's again when the need arises. Thanks guys.

I am sharing for my parents, Bob and Carolyn Hudson. We were impressed by the installation of our bathroom. Chris Horn was courteous and profession. We were amazed at his ability to complete the job with such accuracy and speed. Great job Chris!

Evelio and Nicola were very professional in the installation of our new bathroom. They worked diligently to assure a quality job and on a timely manner. We are very pleased with the end results. They were both polite and careful to observe CDC guidelines, i. e. Wearing mask, etc.

Tim and George had amazing customer service and the finished product greatly overexceeded our expectations! I would highly recommend and can't wait to continue business with Herl's in the future.

I would like to say that Matt is an incredibly personable and professional technician. He goes above and beyond to ensure the job is done correctly the first time and leaves the surrounding area cleaner than he found it!! He is a real asset to your company!

MARK PENDER AND MARK NICHIOLSE they did a terrific job. They made sure that we were happy with the installation before cleaning up. They showed us the workings of the tub and switch to shower mode. They took excellent care moving the tub into our home. The electricians also did... read moreMARK PENDER AND MARK NICHIOLSE they did a terrific job. They made sure that we were happy with the installation before cleaning up. They showed us the workings of the tub and switch to shower mode. They took excellent care moving the tub into our home. The electricians also did o terrific job hooking us up with areas that they had to work on. I would recommend anyone that they should consider Herls for their bathroom remodel. read less

WE love our new bathroom. Mark Perdry was thorough and precise as our installer. left things neat overnight to return a second day to finish. Very happy with everything. Tnank you

Have had our new wonderful walk-in shower for a month now. The install was great. The unsung hero is Marcus. He is at the front end explaining the process, helping us work the options to maximize value, content and price. The front end work, and the result will bring us... read moreHave had our new wonderful walk-in shower for a month now. The install was great. The unsung hero is Marcus. He is at the front end explaining the process, helping us work the options to maximize value, content and price. The front end work, and the result will bring us back again for the next one. Thanks David read less

Every thing done as advertised. Installers were efficient and polite.

Would like to thank Jeremiah Miller/Mike Vogel for the outstanding job they did installing our new shower in our master bath. Took the time to explain what they were doing and how they would be finishing the install and asks us for inputs on the small things, like where to... read moreWould like to thank Jeremiah Miller/Mike Vogel for the outstanding job they did installing our new shower in our master bath. Took the time to explain what they were doing and how they would be finishing the install and asks us for inputs on the small things, like where to install the soap holder and if the height of the show was good for both my wife and I. We still have to wait for the glass to be installed and they have already scheduled the measuring. We are looking forward to a wonderful shower experience. read less

Matt Robinson came to our home to install a hand held cradle mount on our shower wall. He was super apologetic that he was running a bit behind. He went to work & did a great job. Also when we asked about the floor of the shower having... read moreMatt Robinson came to our home to install a hand held cradle mount on our shower wall. He was super apologetic that he was running a bit behind. He went to work & did a great job. Also when we asked about the floor of the shower having nonskid stuff put on, he said he had the stuff on his truck and was happy to take the extra time to put it on for us. We are very happy with Matt & everyone at Herl's. read less

Bronte our installer was excellent. Dealt with some unexpected issues. A beautiful new custom walk-in shower in 2 days. Cleaned up, took the debris. It was a great experience. Will go back for the next bathroom.

Good service, good price, quality product for a custom walk-in shower in 2 days. Bronte our installer was great. Dealt with some unexpected issues, good ideas and solutions.

The whole process from start, working with Marcus in planning what we wanted...to finish with Chris installing our bathroom. Our installer was Chris Horn. We could not have asked for a more friendly and efficient person to do our work. His workmanship was excellent. He was never annoyed when we... read moreThe whole process from start, working with Marcus in planning what we wanted...to finish with Chris installing our bathroom. Our installer was Chris Horn. We could not have asked for a more friendly and efficient person to do our work. His workmanship was excellent. He was never annoyed when we had questions; instead, he kindly answered them and helped us to understand the process. Chris deserves 10 stars in our book. We really love our new shower and floor. Thank you. read less

Our new upstairs bathroom is beautiful! The 5 technicians get "5 STARS" although they completed our small 5 x 9 upstairs bathroom in 7 days instead of two. EV working alone performed the demo in four days of the old cast iron tub, removal of the old vanity, toilet, and... read moreOur new upstairs bathroom is beautiful! The 5 technicians get "5 STARS" although they completed our small 5 x 9 upstairs bathroom in 7 days instead of two. EV working alone performed the demo in four days of the old cast iron tub, removal of the old vanity, toilet, and tile floor then installed new sub-flooring and the new shower base, walls, and faucets in the wet area. Trudy and I were very impressed with EV (5 Stars)! Jeff & Robby came in four days later for one day and put our beautiful floor in and some shelves in the wet area (3 Stars). Josh and Ricky got the job finished finally in one day installing the acrylic wainscot on our walls, shower doors, teak seat, remaining shelves, new toilet, vanity and faucet (5 Stars)! All of the technicians were very careful to use drop clothes and clean up after themselves. I will have to say that even though there were many communication issues between the initial sale and finished job, that we are very impressed with the workmanship. Customers should be presented with a detailed quote including prices, discounts, and special deals before a final contract is signed. In addition, it would be our suggestion that a final checklist including any changes be presented to customers to sign-off on prior to the scheduling of the job. That way all the correct materials could be ordered prior to the start of the job. With those two items in place, the job would have gone much smoother and the customer and technicians would not be waiting on materials to arrive delaying completion. Communications must be improved between the sales team and office staff (2 Stars), service manager and technicians (2 stars), and especially the sales team and the customer (1 Star)! read less

There are not enough STARS to rate Herl's. Thank You for being a 5++++++ rated service provider and retaining professional staff. Sales Consultant Grant Klinger and Specialized Installers Josh and Ricky - ya'll rock... A happy satisfied customer - you darn skippy!! Sharing 1st image of remodeled bathroom wet area... read moreThere are not enough STARS to rate Herl's. Thank You for being a 5++++++ rated service provider and retaining professional staff. Sales Consultant Grant Klinger and Specialized Installers Josh and Ricky - ya'll rock... A happy satisfied customer - you darn skippy!! Sharing 1st image of remodeled bathroom wet area and looking forward to completion of 2nd bathroom wet area to soon share image. read less

The workers who remodeled our master bath did a wonderful job; they asked our opinion, gave us options, were very friendly and respectful, continually worked, had a lot of knowledge, spoke highly of your company. P. J., Evelio Lezama, and Jason Hickman gave me their names ( I hope I... read moreThe workers who remodeled our master bath did a wonderful job; they asked our opinion, gave us options, were very friendly and respectful, continually worked, had a lot of knowledge, spoke highly of your company. P. J., Evelio Lezama, and Jason Hickman gave me their names ( I hope I spelled Evelio's name correctly. Every person who worked on our bathroom met the above remarks; I would recommend all of them to friends and recommend a bonus for each of them, they are all 5 star people. I am happy with my bathroom. Do not display my comments. read less

My experience with Herl's was great. Kyle and Deandre were very professional and new what they were doing and did it well. I would give you all a five star rating.

I had Jeremiah Miller install my shower enclosure. I would rate him 5 stars, he was informative, nice to talk to, very professional, on time, and kept the area and home clean. I would highly recommend Jeremiah as and installer!

This is the second bathroom that Herl's has completed for me and I can't begin to tell you what a great job they do. Everyone is so professional, friendly, clean, and accommodating. Their product selection is outstanding and they make sure you get exactly what you are looking for. Such... read moreThis is the second bathroom that Herl's has completed for me and I can't begin to tell you what a great job they do. Everyone is so professional, friendly, clean, and accommodating. Their product selection is outstanding and they make sure you get exactly what you are looking for. Such an Awesome experience!! Thank you Tim, George, Steve, Brian, Lawrence, and Enemias for creating my dream bathroom and to Joe Brown for pulling it all together to make sure it was perfect!!! read less

Awesome work done by everyone: Enemios, Silvia, Jason, Mike, Tim White, George Houck, Steve Knauab and PJ. They all were meticulous in their work and I was impressed how much work was done each day! My bathroom looks like something in a magazine and I'm so happy I chose Hurl's!

Steve Knaub was here today to just dress up my shower install from 2 weeks ago. i wanted it to look more finished. He understood exactly what I wanted. He got right on the job. it turned out perfectly. I t took him no time at all. If given the... read moreSteve Knaub was here today to just dress up my shower install from 2 weeks ago. i wanted it to look more finished. He understood exactly what I wanted. He got right on the job. it turned out perfectly. I t took him no time at all. If given the chance I certainly will recommend Herl's. read less

Steve Knaub was here today to just dress up my shower install from 2 weeks ago. i wanted it to look more finished. He understood exactly what I wanted. He got right on the job. it turned out perfectly. I t took him no time at all. If given the... read moreSteve Knaub was here today to just dress up my shower install from 2 weeks ago. i wanted it to look more finished. He understood exactly what I wanted. He got right on the job. it turned out perfectly. I t took him no time at all. If given the chance I certainly will recommend Herl's. read less

We had a new shower installed today. The installation looks outstanding. The installer was Brandon Brady. He was very polite and professional. All trash, etc was picked up and the installation area vacuumed. I highly give Brandon and the installation 5-stars.

Recently had a new shower installed to replace our old tub. Glen (Foster) from Herl's arrived on time, and went immediately to work removing the tub and surround. He closely inspected the sub-floor and walls before beginning to install the new shower. He continued working through the early evening, making... read moreRecently had a new shower installed to replace our old tub. Glen (Foster) from Herl's arrived on time, and went immediately to work removing the tub and surround. He closely inspected the sub-floor and walls before beginning to install the new shower. He continued working through the early evening, making sure everything he did met with our approval. The project turned out beautifully and we couldn't be happier.
Glen was pleasant and courteous and was more than happy to explain his work and answered any questions we had. We'd be happy to recommend Herl's to anyone. read less

Chris Horn is a top installer , he did a great job. He demo the old tub and installed a beautiful shower with a seat and hand bar. He stayed steady the entire day and completed the job in one day as he said he would. The area was clean... read moreChris Horn is a top installer , he did a great job. He demo the old tub and installed a beautiful shower with a seat and hand bar. He stayed steady the entire day and completed the job in one day as he said he would. The area was clean and all details were completed. Thanks Steve Knaub returned for an extra I wanted and also does good work , thanks . read less

I was so excited and a little stressed on getting my new shower install today and Brandon and Kyle did a great job of easing my stress and answering all my questions. They arrived on time this morning as scheduled and we're very respectful and professional. We did have to... read moreI was so excited and a little stressed on getting my new shower install today and Brandon and Kyle did a great job of easing my stress and answering all my questions. They arrived on time this morning as scheduled and we're very respectful and professional. We did have to change plan a bit due to floor to ceiling dimensions and take in consideration of molding, however, we agreed with the minor changes and moved ahead. They also did have a little delay and having to run back to warehouse for correct floor pan. Sincerely apologized for the delay and once they returned got right to work and did not miss a beat. They worked like clock work together and finished up about 4pm with doing an awesome job cleaning up everything. I finally got to take a look and absolutely love it. They did an amazing job. It looks great and I can't wait to try it out in the morning. Looking forward to the tru fit glass doors to be installed and that will complete the job! So far the experience from the sales guys, scheduling and up through the installation of the shower has been a great experience!! I would certainly recommend Herl's Bath & Tile Solutions! ???? read less

My wife and I were very impressed with the whole process of getting a shower stall through Herl's Bath and Tile. Bronte Cephas was a pleasure to work with throughout the whole process. Bronte went above and beyond with his workmanship throughout the process. We will definitely recommend Herl's to... read moreMy wife and I were very impressed with the whole process of getting a shower stall through Herl's Bath and Tile. Bronte Cephas was a pleasure to work with throughout the whole process. Bronte went above and beyond with his workmanship throughout the process. We will definitely recommend Herl's to our family and friends! read less

My wife and I were very impressed with the whole process of getting a shower stall through Herl's Bath and Tile. Bronte Cephas was a pleasure to work with throughout the whole process. Bronte went above and beyond with his workmanship throughout the process. We will definitely recommend Herl's to... read moreMy wife and I were very impressed with the whole process of getting a shower stall through Herl's Bath and Tile. Bronte Cephas was a pleasure to work with throughout the whole process. Bronte went above and beyond with his workmanship throughout the process. We will definitely recommend Herl's to our family and friends! read less

I want to thank our salesman and the installers that came out to give us a new shower. Brandon Brady and Hugo were so professional, polite, and did their job with perfection. They arrived on time, got right to work, and did a fantastic job - finishing all in one... read moreI want to thank our salesman and the installers that came out to give us a new shower. Brandon Brady and Hugo were so professional, polite, and did their job with perfection. They arrived on time, got right to work, and did a fantastic job - finishing all in one day and cleaning up after their work. I certainly hope they get acknowledged for their work. I will highly recommend Herl's . read less

You have an outstanding employee who probably does not get recognized for her “Outstanding “ service to your customers.Her name is KIM and she provides the best service and follow up if you have a problem or need something that needs fixing. Kim is polite, prompt, and pleasant. Kim is... read moreYou have an outstanding employee who probably does not get recognized for her “Outstanding “ service to your customers.Her name is KIM and she provides the best service and follow up if you have a problem or need something that needs fixing. Kim is polite, prompt, and pleasant. Kim is an asset to Herl’s. Please reward and recognize this great employee. read less

I wish you had 10 stars to give to this Company and the installer, Glen Foster. They are fantastic. It was a pleasant experience dealing with them from beginning to end.
Herl's replaced a shower for us that had been previously installed by another company. The shower pan had... read moreI wish you had 10 stars to give to this Company and the installer, Glen Foster. They are fantastic. It was a pleasant experience dealing with them from beginning to end.
Herl's replaced a shower for us that had been previously installed by another company. The shower pan had developed stress cracks in it and the original company that installed it would not honor the lifetime warranty on it and were very difficult to deal with. Finally I contacted the manufacturer (Bath Wraps) who had John Reynolds from Herl's Bath & Tile Solutions, contact me. He was so helpful and he sent Seth out to look at it.
Glen Foster came to install it a few days ago and my husband and I are delighted with the work he did. He takes pride in his work and it shows. He was so polite and respectful. You hardly find workers like him anymore. Kudos to Glen and everyone at Herl's Bath and Tile Solutions. They are a wonderful company to deal with and we highly recommend them. read less

Matt Robinson did a great job repairing our shower floor. He was polite and professional. He is a 5 star employee.

would like to give Steve Knauh a 5 star review for the repair he did on my shower my name is michael connelly

Steve K**** was in our home today and addressed all of our concerns. Our shower was caulked. Our flooring and sink issues were photographed and temporary fixes were applied until the pictures could be studied and a more permanent solution found. Mr. K**** was pleasant, courteous and helpful.

Herl's renovated my master bathroom with a new shower stall, vanity, counter and floor. All of the work and materials were of high quality. The finished bathroom is beautiful. After the work was done, the shower started leaking into the ceiling below. Upon further examination, tearing some sheetrock out etc,... read moreHerl's renovated my master bathroom with a new shower stall, vanity, counter and floor. All of the work and materials were of high quality. The finished bathroom is beautiful. After the work was done, the shower started leaking into the ceiling below. Upon further examination, tearing some sheetrock out etc, the issue was a surprising hole in the drain plumbing. There had never been leaking before but the hole looked like it had been there awhile. No matter, Herl's repaired it. They went above and beyond and it was a tremendous help to me to get it fixed even though it was hard, if not impossible to link it to Herl's work. Thank you Herl's staff, you really came through! read less

Had Brian P out yesterday to install our new shower and he was a delight to have in our home. He did a wonderful job and was very detail oriented in doing his job. I highly recommend him to do your shower install.

Matt R came over to do some warrenty work for ****** on my home to the trim on the sliding glass door (another company installed the door). The work Matt did was amazing, you could never tell there was any original damage. Based on the great work he did, when... read moreMatt R came over to do some warrenty work for ****** on my home to the trim on the sliding glass door (another company installed the door). The work Matt did was amazing, you could never tell there was any original damage. Based on the great work he did, when I need any work done I will definately call Herl's and recommend them to people I know. read less

Herl's is a great and reliable company,and we will highly recommend them to anyone who needs a bathroom makeover. We had a small issue with some caulking separation at the bottom between the acrylic wall and floor pan in our shower. We called and scheduled service for the repair and... read moreHerl's is a great and reliable company,and we will highly recommend them to anyone who needs a bathroom makeover. We had a small issue with some caulking separation at the bottom between the acrylic wall and floor pan in our shower. We called and scheduled service for the repair and set up a time that was convenient for us. The installer Steve K**** arrived on time to complete the repair. He was very courteous and professional and had the job finished in a short time. He also informed us to make sure we call if any other problems arise. We are 100% satisfied with Herl's Inc. Thank's read less

Matt R******* was fantastic. Very professional and on time. The repair looks like new.

PJ was a delight to work with, he worked very hard and did a superb job. I would highly recommend him and I think Herl's is very lucky to have him.

Would highly recommend Herl’s. Trey is great! Our bathroom is perfect. We’re very pleased.

Steve K. Is an awesome installer and service man , works for an awesome company that provides stellar products for bathroom improvements , punctual, efficient, hustle , quality workmanship, just a few quick things that come to mind !! Definitely highly recommended!! Thank you for fulfilling everything Ricky said the... read moreSteve K. Is an awesome installer and service man , works for an awesome company that provides stellar products for bathroom improvements , punctual, efficient, hustle , quality workmanship, just a few quick things that come to mind !! Definitely highly recommended!! Thank you for fulfilling everything Ricky said the company would do for us . Bill S. read less

My husband and I were very happy with the bathroom renovation that was done by your staff. The gentlemen that came to the job were very friendly. They were very knowledgeable about the work and always on time. When they came into the home, they laid down covers so that... read moreMy husband and I were very happy with the bathroom renovation that was done by your staff. The gentlemen that came to the job were very friendly. They were very knowledgeable about the work and always on time. When they came into the home, they laid down covers so that they would not damage our floors. We received a call every day to let us know, who was coming the next day. I thought that was very nice and never had that done before. I would like to give a special thanks to the renovation staff Evelio, George, Frank, Mark, Bob, Glen, Pj, and Jordon our sales representative. If I left out a name, please forgive me. Everyone was very pleasant to work with. read less

Brian P. and George H. did a fantastic job installing new flooring and plumbing in our bathroom. This is the third time Brian has come to our home for installation and each time he has dome a fantastic job. Both Brian and George were very efficient and courteous. Tom P... read moreBrian P. and George H. did a fantastic job installing new flooring and plumbing in our bathroom. This is the third time Brian has come to our home for installation and each time he has dome a fantastic job. Both Brian and George were very efficient and courteous. Tom P White Hall, MD read less