Customer Reviews

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4.8 Stars - Based on 9 User Reviews
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4.8 Stars - Based on 49 User Reviews
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4.5 Stars - Based on 86 User Reviews
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4.7 Stars - Based on 749 User Reviews

“Herl’s Bath & Tile Solutions came to our home and changed my mom’s life!

Due to her health problems and limited mobility, the tub-shower combo in her bathroom had become an impossibility for comfortable use and, frankly, a safety hazard. Herl’s installers came in and converted it into a beautiful walk-in shower with safety grab bars and custom height shelving to suit mom’s needs. They worked tirelessly all day to complete the job by that evening, and they even cleaned up so well that you wouldn’t believe anyone had been there! Thank you, Herl’s!”

—Susana S. daughter of Lina S., Silver Spring, MD

More Positive Reviews:

  • James R.
    4/24/2019 - HomeAdvisor

    Bathroom project now into week 5. Only have a working toilet - shower completed but glass wall leaks, control handle installed upside down and poor water pressure. No vanities/sinks as we are still waiting for granite counter top. Also a lot of electrical still needs to be installed. We are... read more

    Raymond P.
    5/16/2019 - HomeAdvisor

    Make sure you get everything detailed before you sign. Once you sign, you never hear from salesman again. Installers sent to job multiple times with insufficient or wrong materials. Installers temperament ranged from great to outright combative. Three day project took 2 weeks. Implications of wall height on installation of... read more

    June C.
    3/07/2018 - Facebook

    Salesman got an attitude when told we were not going to agree to the price quoted. Packed up and left. Not professional.

    Patrick K.
    3/04/2019 - Google

    Herl's is remodeling our Bathroom. Brian Pittman was in last week to prep the floor for tile. He did a great job getting the sub-floor ready and laying down the waterproof membrane. Everything was done quickly and with great care to not make a mess in the... read more

    Rick a.
    2/19/2019 - Google

    We have had Jeremiah Miller and Trent Laird here installing our complete new bathroom. We are very pleased with both of them and their work! They worked through any issues and clearly explained what they were doing every step of the way. They were very competent. ... read more

    Sarah S.
    3/04/2019 - Google

    Brandon B. and Kyle M installed an awesome walk in shower for us yesterday. They completed the job in one day and it is beautiful. I am handicapped and they worked very hard on the placement the shelves hand grips and shower head so that I will... read more

    Crystal Y.
    1/21/2019 - Google

    Our experience with Herl’s was excellent. We highly recommend Tim White and Stephen Heater to be your installers, we cannot say enough good about these gentlemen. They respected our home as if it were there’s. We love our new bathroom make-over. When my husband called the office they... read more

    Phyllis M.
    2/26/2019 - Google

    Our installer was Chad Culver. He came on time, worked diligently & efficiently and completed the job in one day. He did a thorough clean-up and left us with a beautiful new walk-in bathroom shower and no mess. As an extra bonus, he was congenial and upbeat, making the experience... read more

    Stacey K.
    3/21/2019 - Google

    Over the moon happy with our Herl's Shower, wish we had done this sooner. Our money was very well spent here. Our installer Kyle McGinnis is second to none. His helper Hugo was very kind and made sure our floors were covered from entrance to bathroom and... read more

    Jean H.
    3/14/2019 - Facebook

    We only have one bathroom and we were hardly inconvenienced during the remodel. The workers were very courteous. Mr Herling came to our home to personally make sure everything was done to our satisfaction. We now have a beautiful new bathroom.

    Sandra O.
    11/09/2018 - Facebook

    The company completely remodeled our main bathroom. They took it down to the studs. The workers were on time and gave a full day. Any "glitches" were quickly resolved. The finished room is lovely, and the quality... read more

    Vance F.
    10/30/2018 - Facebook

    They just finished our shower installation. The workmanship was amazing and the quality of the product very good. Our installer, Chad Culver, was very professional and did an incredible job cleaning up!

    Lakisha D.
    2/26/2019 - Facebook

    well I love my new bathroom set up Chad I believe his name was is really great he cleaned up told me everything he was doing just got it done yesterday

    Gale M.
    1/28/2019 - Facebook

    Their service is excellent. The whole work crew are awesome . I love my new walk in shower. It was a great experience.,

    Judy N.
    1/08/2019 - Facebook

    Herl's takes the time needed to find out what you want well before the renovations begin. And, we've gotten exactly what we wanted! We are on day 5 of the renovation now and things have progressed quickly! It should be done in a minimum of 4 more days, one of... read more

  • Cheryl L.
    12/13/2017 - Facebook

    Herl’s replaced our one piece tub/shower (26 years old) with a new shower. Everyone we dealt with was professional and did exactly what they said. The products they had to offer were excellent quality and the salesperson made helpful suggestions as we made our decisions. The person doing the install... read more

    Charlene D.
    9/16/2017 - Facebook

    One of our bathrooms was in need of a serious renovation. Just by chance I saw a post on Facebook showing some work done by Herl's. Richard (Ricky) came and gave us an estimate. When it came time to do the renovation as expected we ran into a issue because... read more

    Melissa R.
    8/19/2017 - Facebook

    We love our new bathroom from Herls! Brandon did an amazing job transforming our old outdated bathroom; its beautiful! The staff at Herls are friendly and was a pleasure to have them complete our remodel!

    Jackie A.
    4/20/2017 - Facebook

    We are having our bathroom remodeled and just wanted to say that for the first time in having a big project like this done, it has been stress free so far. This is due to two very hard working men......Jeremy Rose and Tim White. We cannot say enough... read more

    Sharon O.
    4/19/2017 - Facebook

    Very professional employees. Our bathroom looks great 🙂

    Rose E.
    3/22/2017 - Facebook

    I had my Bathroom done last week excellent job, Dan was very professional and went above and beyond ,very happy with new shower. Excellent service on time great to work with.

    Tim T.
    1/13/2017 - Facebook

    Our project was a replacement for 2 bath tubs, one with a new tub enclosure and one with a shower. We encountered Herl's at the Howard County Home Show last fall, and our initial impressions were positive on both the company and the product. ... read more

    Lois B.
    1/04/2017 - Facebook

    Five stars.. We had a walk-in bathroom installed last October and are extremely please with the way the work was performed. We absolutely love it. The customer service was exceptional and so was the workmanship. The work was done on time and was very much to... read more

    Nance M.
    10/29/2016 - Facebook

    Great company with fabulous employees who care! I highly recommend them.

    Charlotte K.
    7/29/2016 - Facebook

    We had Herl's completely remodel our master bathroom taking our jetted bath tub out and installing a custom standing tile shower. They were a complete joy to work with. They were fast and efficient with everything and very pleasant. I would recommend them to anyone needing work done on their bathroom!!

    P Henry
    3/29/2019 - Google

    The salesman,Richard Shoemaker , was excellent. He was clear, helpful, and knowledgeable without coming on with a strong sell. Richard made us feel confident with your company and comfortable in our decision. He handled issues and questions before and during installation to our satisfaction.

    Dan Graham and Mike Jaquith were...
    read more

    Birter Blackmon-LaMarr
    4/17/2019 - Google

    Herl's Bath and Tile. WOW!; The initial interview and presentation was easy and no pressure, to buy. The presenter was friendly, pleasant and knowledgeable too. Well informed about the product and the solutions; I was very impressed, however, of course, the bottom line.. is always cost! My budget... read more

    Lamont Williams
    4/01/2019 - Google

    Let’s talk about our installer Chad Culver. He was a little late due to an unanticipated meeting prior to his departure. He did give us a call and let us know when we could anticipate his arrival. Our appointment time was between 8 and 9 am on 3/28/19. He arrived... read more

    Deborah M.
    5/22/2019 - HomeAdvisor

    Wonderful company !!! Bathroom is gorgeous

    Ian D.
    3/23/2019 - HomeAdvisor

    They redid my tub shower combo and it looks fantastic!

  • Rina R.
    1/26/2019 - HomeAdvisor

    Not completely done yet,but so far the work is excellent

    Danielle C.
    12/24/2018 - HomeAdvisor

    Great service! Sales person was knowledgable, helpful, and a pleasure to work with. He had samples of all the color and styles so we could get an idea of what would look good in our bathroom. They even had new shower heads to choose from! The installation went well and... read more

    Pat W.
    9/22/2018 - HomeAdvisor

    Very professional. Arrived on time . Cleaned up work space. Did a great job!

    Sandra S.
    7/22/2018 - HomeAdvisor

    Amazing service and craftmanship. Very friendly and willing to work with all budgets.

    Deirdre Burroughs
    5/30/2019 - Facebook

    Excellent Installer Bronte' Cephas, Five Star Review! Very professional young man arrived on time everyday, great communication skills. The level of focus he gave the job was

    Ed Shanahan
    5/23/2019 - Facebook

    I would like to comment on the high degree of knowledge and professionalism Mark Pendry exhibited while on the job for my home master bath remodel. He has been very prompt and very patient explaining things to me when I asked him. The job is not done yet, but we... read more

    Bob McCoy
    5/19/2019 - Facebook

    Great job by Herls on one of our bathroom remodels. Very happy with the finished product and the company was very professional. Daniel G and Mike J did a great job!!!

    Charles Butler
    5/17/2019 - Facebook

    5 star rating for Eric and Dale’s work on installing new shower doors!

    Ryan Kaufman
    5/14/2019 - Facebook

    You know the feeling when you're staying at a fancy hotel and actually look forward to using their shower? Well, my family now gets that feeling every day after Herl's replaced our existing tub/shower - original from 1987 - with a new standing shower. In just two days,... read more

    Jan Fletcher
    4/29/2019 - Facebook

    Chad Culver did a terrific job installing our new shower! He was efficient, neat, careful, on time, and very skilled. We give him 5 Stars! *****

    Terry Drechsler
    4/19/2019 - Facebook

    Would definitely give them 5 stars and Chad more than 5. Absolutely love my new showers and glass doors! Can’t believe how beautiful they are. Extremely professional job done by Chad Culver. If you’re having work done ask for him. So polite and professional.

    Chad Wilkins
    5/08/2019 - Facebook

    Herl's did a good job redoing our old bath into a very spacious shower. Brandon had a very good attention to detail and make sure everything fit and looked perfect.

    John McCullough
    5/07/2019 - Facebook

    Bunky did a great job from start to finish. Showed up on time, answered my questions, quietly did his thing and showed me a "new" tub when it was finished. Very pleased for my client. (I'm a contractor).

    Sandra Anglis
    5/04/2019 - Facebook

    Employees are professional, polite, knowledgeable and caring. Highly recommend.

    Joye Miller
    5/03/2019 - Facebook

    Chris Horn and his assistant installed our acrylic shower He did a fantastic job also answering all of our questions we recommend him highly we give him and his assistant 5🌟🌟🌟🌟🌟 stars

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