Customer Reviews

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custom logoHerls Bath & Tile SolutionsHerls Bath & Tile Solutions
4.7 Stars - Based on 749 User Reviews
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4.9 Stars - Based on 411 User Reviews
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4.8 Stars - Based on 69 User Reviews
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4.7 Stars - Based on 39 User Reviews
Danny &.

Brian Pittman did an excellent job. Everything turned out fantastic. Thank you so much.

Charles N.
9/18/2020 - Google

Brian Pittman was our installer for the guest bathroom remodel.
Took out a tub/shower combo and put in a walk-in shower. He was wonderful. Very professional and knows his craft. Job was completed in one day. We are very happy with the workmanship.

Barbara T.
9/14/2020 - Google

Chad Culver and Brandon Brady from Herls Bath & Home installed a new shower in less than one day and the work is excellent, though we need to wait 24 hours for it to dry, to try it out! They showed up on time, and did the work. They paid... read more

barbara b.

Brandon Brady did a great job in one day was very satisfied.I would recommand Herl's to anybody. Brandon and his helper were very pleasant.

Deborah J.
9/12/2020 - Google

My Installer, Chad Culver was very professional and caring about my home. He took all the precautions to keep my house clean and safe while he worked and did a great clean up after.
Even though Herl's did not check that all the parts were...
read more

Harry K.

Herl's just remodeled our master bathroom and I recommend this company to anyone concerned about reliability and customer service. Joe Flint and Tony did an outstanding job of installing our tile shower, new COREtec floor, and vanity top. We also want to commend Tom Haige, the Estimator, and Steve and... read more

Deborah H.
9/12/2020 - BBB

Chad C***** the installer was fantastic. Very professional. Deserves a bonus and a raise. The person at Herl's knew there was a part missing but did not call to tell me or reschedule. I had my bathroom all ready for the install so we went ahead. This is my only... read more

Deborah A.
9/11/2020 - BBB

Evelio N***** did an excellent job installing my new wall around my tub and made sure the grab bars where put where needed

Dale K.

Excellent experience having new tub and surround installed in our bathroom.

Ed a.

Brandon Brady and his assistant did a fantastic job on our bathroom; upon arriving explained the process; was receptive to our questions and again explaining the operation of the unit at the completion of the installation. Great Job Brandon !!!!!!

Fran H.
9/01/2020 - Google

Glen Foster was prompt and knowledgeable. He resolved my problem quickly and to you satisfaction. I have been very pleased with Herl’s.

Timothy S.
9/01/2020 - BBB

We contracted Herl's to complete a tub to shower conversation which was led by Jeremiah M***** and assisted by Deandre M*****. The Team was professional, knowledgeable, answered our questions and included us in the installation process. They followed Herl's company code of ethics agreement as well as the property preparation... read more

Kimberly S.
8/22/2020 - BBB

Tim W**** and George H**** were awesome. We're extremely pleased!

Kim W.
8/20/2020 - Google

Brandon B and his assistant did an efficient demo, clean up and then installation of a much larger shower for us. It blended in really well with our over-sized bathtub. Love it!

Jo A.
8/20/2020 - Google

Technician, Chad Culver, was on time, thorough, and professional. Work was estimated to take two days. It was completed in less than a day. Chad removed all materials and cleaned area. Chad also followed all CDC guidelines. A very professional job. Would recommend... read more

Joseph L.

I hope I mentioned that the installers for our final work were Jason and Chad. Excellent work

Joseph L.

Had a shower and shower tub combo replaced by Herl's. We went with two walk in shower's. Lot of prep work in a very old home and due to the need to custom cut one of the glass doors the work was finished in two stages. Both were done as... read more

James D.
8/17/2020 - Google

They removed our garden tube and installed a new custom shower just like we asked and the price was great! Chad Culver did a great detailed job. I am looking forward to doing the other bathroom in the future.

Kevin W.

5 star services from our technicians Josh Nichols 3 and Mike Vogel! Professional and courteous we couldn’t have had a better experience. We recommend Herl’s for all your remodeling needs!

Joe B.
8/14/2020 - BBB

We recently bought a new home and the guestroom bathtub was scratched, chipped and damaged. Matt R., service tech from Herl's Bath & Tile made it look like new! We were very happy with the quality of Matt's work and impressed with how seriously he takes his job. We highly... read more

A R.
8/12/2020 - Google

The technician was on time and very professional.Matt Robinson was awesome he answered any questions I asked as well as told me the whole process from start to finish. He did such an amazing job the floor looks brand new. Matt was such a pleasure to work with, I highly... read more

john a.

bathroom shower is beautiful. Chris Horn did a beauitful job 10 stars for him.

Jeanne D.
8/11/2020 - Google

Matt Robinson repaired a chip in our tub. He is a very friendly, polite, mannerly young man who took the time to match up the original color of the tub. He is confident, professional, and takes pride in his work. I recommend using Matt for any of your bath... read more

Jean B.
8/10/2020 - Google

Brandon Brady and his helper were excellent. They were on-time and very professional and friendly. Brandon talked me through the process and made sure I was happy after completion on each step. He was very meticulous about his work. His work was jaw-dropping. I was very pleased. I can't wait... read more

Sylvia U.
8/08/2020 - BBB

We recently had a tub replaced with a walk-in shower and another shower replaced with a more modern walk-in unit. Chris H., the installer, was very courteous, respected our requests, and kept the mess down to a minimum. He took the appropriate precautions and completed the work in a timely... read more

Charles S.
8/07/2020 - Google

I hired Herl's Bath & Home Solutions to remodel my tub/shower walls and fixtures. They sent Brandon Brady and his helper and they were on time, did a great job, and my bathroom has been revived ! They were very polite and I would recommend them to anyone interested in... read more

Eileen A.
8/07/2020 - BBB

Matt ******** did an excellent job of repairing a spot on our tub. He was very professional. Highly recommend

Dave&Sue S.

Your employees Tim White and George Houck just completed a complete remodel of one of our bathrooms. The job that they preformed was completely "outstanding". They both were very professional and accommodating which reflects very favorable to Herl's. These installers are beyond a five star rating. Our option " THEY... read more

Terry L.

I have been doing a remodel of my bathroom with Herl’s. Everyone that they sent out have been polite and respectful. The company even sends an someone out to make sure you are satisfied with the project. They do the job and make sure it’s done right. I had a... read more

Jay B.
7/29/2020 - BBB

Our entire process was smooth from start to finish. Herl's did a great job of answering all of our questions and in providing us with an in-home estimate (with good COVID-19 precautions). They made the financing part easy as well and with favorable terms. Today was the install of our... read more

Cathy W.
7/29/2020 - BBB

Herls did a great job with our tub demolition and installation of a more accessible shower for our disabled son. Glen F***** was professional, friendly and did a great job. We were very impressed with the cleanup done each day. I highly recommend this vendor.

Peggy I.

Special thanks to Evelio and Nicola who installed our tub to shower conversion complete in one day. Very professional and thorough. I will definitely use Herl's again when the need arises. Thanks guys.

Robin M.
7/23/2020 - Google

I am sharing for my parents, Bob and Carolyn Hudson. We were impressed by the installation of our bathroom. Chris Horn was courteous and profession. We were amazed at his ability to complete the job with such accuracy and speed. Great job Chris!

Linda H.
7/23/2020 - Google

Evelio and Nicola were very professional in the installation of our new bathroom. They worked diligently to assure a quality job and on a timely manner. We are very pleased with the end results. They were both polite and careful to observe CDC guidelines, i. e. Wearing mask, etc.

Sherry G.

Tim and George had amazing customer service and the finished product greatly overexceeded our expectations! I would highly recommend and can't wait to continue business with Herl's in the future.

Beth P.
7/22/2020 - Google

I would like to say that Matt is an incredibly personable and professional technician. He goes above and beyond to ensure the job is done correctly the first time and leaves the surrounding area cleaner than he found it!! He is a real asset to your company!

Loretta D.
7/22/2020 - BBB

Yesterday I had a bathroom renovation in one of my bathrooms. I had the tub and shower walls replaced. The team that worked on it from Herls was amazing! Several times I went upstairs to watch what they were doing, and they were very anxious to show me the process... read more

Lori a.

MARK PENDER AND MARK NICHIOLSE they did a terrific job. They made sure that we were happy with the installation before cleaning up. They showed us the workings of the tub and switch to shower mode. They took excellent care moving the tub into our home. The electricians also did... read more

Dwight G.
7/14/2020 - Google

WE love our new bathroom. Mark Perdry was thorough and precise as our installer. left things neat overnight to return a second day to finish. Very happy with everything. Tnank you

David C.

Have had our new wonderful walk-in shower for a month now. The install was great. The unsung hero is Marcus. He is at the front end explaining the process, helping us work the options to maximize value, content and price. The front end work, and the result will bring us... read more

John J.

Every thing done as advertised. Installers were efficient and polite.

Jeff N.
6/24/2020 - Google

Would like to thank Jeremiah Miller/Mike Vogel for the outstanding job they did installing our new shower in our master bath. Took the time to explain what they were doing and how they would be finishing the install and asks us for inputs on the small things, like where to... read more

Barbara S.
6/19/2020 - Google

Matt Robinson came to our home to install a hand held cradle mount on our shower wall. He was super apologetic that he was running a bit behind. He went to work & did a great job. Also when we asked about the floor of the shower having... read more

David C.
6/12/2020 - Google

Bronte our installer was excellent. Dealt with some unexpected issues. A beautiful new custom walk-in shower in 2 days. Cleaned up, took the debris. It was a great experience. Will go back for the next bathroom.

David C.

Good service, good price, quality product for a custom walk-in shower in 2 days. Bronte our installer was great. Dealt with some unexpected issues, good ideas and solutions.

Twyla D.

The whole process from start, working with Marcus in planning what we finish with Chris installing our bathroom. Our installer was Chris Horn. We could not have asked for a more friendly and efficient person to do our work. His workmanship was excellent. He was never annoyed when we... read more

John H.

Our new upstairs bathroom is beautiful! The 5 technicians get "5 STARS" although they completed our small 5 x 9 upstairs bathroom in 7 days instead of two. EV working alone performed the demo in four days of the old cast iron tub, removal of the old vanity, toilet, and... read more

Dell G.

There are not enough STARS to rate Herl's. Thank You for being a 5++++++ rated service provider and retaining professional staff. Sales Consultant Grant Klinger and Specialized Installers Josh and Ricky - ya'll rock... A happy satisfied customer - you darn skippy!! Sharing 1st image of remodeled bathroom wet area... read more

Joyce M.

The workers who remodeled our master bath did a wonderful job; they asked our opinion, gave us options, were very friendly and respectful, continually worked, had a lot of knowledge, spoke highly of your company. P. J., Evelio Lezama, and Jason Hickman gave me their names ( I hope I... read more

Judith L.

My experience with Herl's was great. Kyle and Deandre were very professional and new what they were doing and did it well. I would give you all a five star rating.

Robin L.

I had Jeremiah Miller install my shower enclosure. I would rate him 5 stars, he was informative, nice to talk to, very professional, on time, and kept the area and home clean. I would highly recommend Jeremiah as and installer!

“Herl’s Bath & Tile Solutions came to our home and changed my mom’s life!

Due to her health problems and limited mobility, the tub-shower combo in her bathroom had become an impossibility for comfortable use and, frankly, a safety hazard. Herl’s installers came in and converted it into a beautiful walk-in shower with safety grab bars and custom height shelving to suit mom’s needs. They worked tirelessly all day to complete the job by that evening, and they even cleaned up so well that you wouldn’t believe anyone had been there! Thank you, Herl’s!”

—Susana S. daughter of Lina S., Silver Spring, MD

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