Customer Reviews

We Love Our Customers – Learn Why They Love Us

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4.7 Stars - Based on 1029 User Reviews
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4.8 Stars - Based on 332 User Reviews
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4.9 Stars - Based on 492 User Reviews
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4.8 Stars - Based on 53 User Reviews
Mary B.
10/23/2020 - Google

Brandon Brady (and team) did an exceptional job installing our new, beautiful shower. He was professional, respectful and continued to communicate with me throughout the job to make sure it was what we wanted. Extremely satisfied! Thanks so much Brandon!

Tammy D.
10/23/2020 - Google

Our installer "Glen" was wonderful. He was very professional and kept us informed every step of the way. We are very happy with our installation.

Douglas D.
10/22/2020 - Google

Chad Culver was excellent .

Norman P.
10/22/2020 - Google

Glenn did a very good job. He was very considerate about the work he did and cleanliness of the place after the job.

10/22/2020 - Google

Well Done!!!! Brian Pittman! Quality Shower Installation.

Nancy D.
10/21/2020 - Facebook

Brandon Brady, great service. Very knowledgeable,professional, did a fantastic job. I love my shower. Thank you.

Shana V.
10/21/2020 - Facebook

I give Chris a 5-star review. He did an excellent job fixing a crack in my tub last week. He was very professional and knowledgeable.

Sean D.
10/20/2020 - Google

I want to take a moment and share my appreciation to Bronte, for his professional performance, outstanding skill, thoroughness, when it came to remodeling my bathroom. His skill is such that he did the entire job by himself in less then two days. Bronte's ability is an asset for Herl's... read more

Naomi N.
10/19/2020 - Facebook

Stephen Heater and Brian Mckenna were here to start our bathroom today and gave me a 5 star service.

David M.
10/18/2020 - Google

Glenn showed up on time. He is very professional, personable, and knowledgeable. He had all the supplies he needed to install our replacement shower. He removed the old shower and cleaned up when he had completed the install. Jan and I are very pleased with the... read more

roswell h.
10/18/2020 - Google

The crew were polite and very professional and most importantly paidattention to detail.PJ was awsome triple check everything he did.The painter and dry wall personnel perform his job very well, always took those extra steps to ensure his work was correct.Kelly in installation coordinated the job beautifully.

Tom H.
10/18/2020 - Google

Remodel of bathroom shower stall. Bronte did an excellent job. He was thorough & never took a break. Very happy with the installation. He wore a mask the entire time and he did a super job of cleaning up after all the work was done.

Phil N.
10/18/2020 - Google

My installer Bronte Cephas was very good...listened to what we wanted, was very efficient with his time and very professional. Did vey nice work. We are extremely happy with our new shower.

Marie M.
10/15/2020 - Facebook

Brian P just left from turning my tub into a walk in shower and I must say l luv it so far with my 8 shelves.🤣🤣 He did a great job, came at the time he projected on both days, communicated well throughout the install, cleaned up well, etc.,... read more

Gary Y.
10/14/2020 - Facebook

Exactly what I ordered. Delivered and installed in an efficient and orderly manner. I can't compliment Chad Culver enough.

Sharon C.
10/12/2020 - BBB

We had a tub/shower removal and install done this past week. Bronte G***** was our technician. Bronte was professional, polite, knowledgeable and had attention to detail. Bronte made sure everything was clean and in order before he left. He was also met with unforeseen issues because of the age of... read more

Gail H.
10/12/2020 - Facebook

I would like to give Stephan Hester and Brian McKenna a five star rating for the work they did on my bathroom today.

Isaac P.
10/11/2020 - Google

Brian Pittman was our installer and did an amazing job. We had our old tub and shower removed and a new walk in shower installed. It completely transformed the bathroom. Brian was able to complete the whole job in one day, was professional, and had a real positive attitude the... read more

Charles T.
10/11/2020 - Google

Chad Culver did a fantastic job and very efficient

Tay B.
10/11/2020 - Google

Chad Culver was prompt and answered all of my questions I had throughout the day. Chad stayed on task and completed top quality work. We are satisfied with our walk in shower, Herl’s Bath & Tile is in great hands with Chad’s great work ethic.

Amanda R.
10/11/2020 - Google

Brandon Brady and his helper Jeremiah installed a custom handicap shower for us for my 80 year old mom. She was so thrilled with his professionalism, workmanship, and how courteous he was! After working with Herls on this project we can 100 percent recommend them without hesitation!

Patricia W.
10/11/2020 - Google

Tim and his partner George did an outstanding job renewing my bathroom. They replaced my existing tub with a new shower stall with glass doors. It looks really nice! They did a very professional job and kept me in the loop every step of the way.

Dottie B.
10/11/2020 - Google

Chad Culver was the installer of my new tub and shower. He was extremely professional, did quality work and was so nice and polite. He installed our walk-in shower 5 years ago and this is why I selected them for this job.

Robert C.
10/11/2020 - Google

My installer Brian Pittman gets a 5 star rating for his service.

Wanda M.
10/11/2020 - Google

I hired Herl's to replace my bathtub/shower to just a shower and added a wooden seat and to totally redo the Master bathroom shower. The Installer, Brian Pittman, was very professional, he was very knowledgeable and he was very nice. He did an Excellent job. If i... read more

Susan O.
10/09/2020 - Facebook

Chad Culver did a great job for us installing our shower! It was done quickly and efficiently.

Lynn S.
10/08/2020 - Facebook

Glen Foster came out to install my shower. He was very polite and friendly. He did a wonderful job with the install and cleanup afterwards.

Cheryl D.
10/08/2020 - Facebook

Brandon Brady and his assistant were just great! Very professional! Completed install in one day.

Angelia J.
10/07/2020 - Facebook

Chad was excellent he was on time and very professional and friendly.Chad did a wonderful job removed all materials and cleaned the area and awesome job installing our walk in shower

Amanda R.
10/06/2020 - Facebook

Brandon Brady was wonderful to work with! He was kind and courteous! He really worked hard each step of the way to make sure everything with the custom handicap shower was just right! My 80 year old mom is so thrilled! HERLS is top notch from working with the salesman... read more

Brian H.
10/04/2020 - BBB

Joe and Tony were absolute professionals, they were very courteous and clean. They did an outstanding job with our fireplace surround wall. We would highly recommend Herl's and would use them again.

Brian H.
10/04/2020 - Google

Joe and Tony were absolute professionals, they were very courteous and clean. They did an outstanding job completely transforming our fireplace surround wall. It went from dated and downright ugly, to a modern piece of art. It looks absolutely amazing and we are thrilled with it. We would highly recommend... read more

Sharon W.
10/04/2020 - Google

Our installer was very experienced in installing new shower areas.Brandon Brady paid meticulous attention to detail and took pride in his work. Our fresh new shower looks great.

Jay B.
10/04/2020 - Google

PJ was fantastic! He worked very hard and the quality of work he performed was terrific! Very happy with his performance! Deandre was also there on the last day and really worked hard as well! Great job!

Larry S.
10/04/2020 - Google

Work was started on time, the employees were kind, thoughtful and very knowledgeable. They were very careful with all their equipment and took the time to clean their work area after they were finished. The young men named Joshua Nichols and Mike Vogel were very pleasant and hard working.

karen s.
10/04/2020 - Google

Mr Bronte Cephaswas on time, very professional, informative cleaned up very well.L would recommend him and his services to friends and family. 5 , star service from Mr Jarvis Thomas. Mr Bronte Cephas deserves a bonus and raise for the excellent job for one man!!!!!... read more

Jane R.
10/04/2020 - Facebook

Jeremiah Miller did an amazing job with our master bathroom remodel. He was professional, courteous, and very knowledgeable. He exceeded our expectations. Will definitely recommend Herl’s to others especially anyone who needs custom work done.

Elizabeth B.
9/30/2020 - Facebook

Glen Foster did an amazing job by himself! My 83 year old father just got out of the hospital and Herl’s expedited getting the tub/shower replaced with a walk-in shower. Glen arrived promptly and worked tirelessly, removing the old tub and carrying the new equipment up and down from the... read more

Anna B.
9/29/2020 - Facebook

Chad Culver did a outstanding job installing our walk in shower. He was very professional in everyway. I appreciate his expertise. it looks awesome. My son described my new shower with Marriott's finest hotel shower. Thank you for sending Chad Culver he deserves much more than a 20$ bonus

Paula A.
9/27/2020 - BBB

Chad C***** was an excellent installer. His communication skills left us well prepared for the shower preparation and exceeded the end result.I was especially pleased with the great clean up prior to finishing the job .

Traci S.
9/26/2020 - Facebook

Glen Foster did an amazing job installing our new walk in shower. His workmanship was outstanding and I know we will have many wonderful years enjoying our new and improved bathroom. Thank you Glen and Herl’s!

Steven S.
9/25/2020 - Google

Brandon Brady was excellent. Very professional and friendly throughout the process. I highly recommend Brandon and Herl's to anyone looking.

Stephen K.
9/25/2020 - Google

Great job installing new shower. Brandon Brady did an awesome job.

francis s.
9/24/2020 - Google

Recently replaced a shower enclosure. The work was done quickly with little interruption to our daily activities. The new enclosure, constructed by Brandon Brady, was done with precision and a care for providing a quality product. The cleanup, following the installation, left the area in perfect shape.

Jane G.
9/24/2020 - Google

9/21 - First day of our job is has been completed. Josh W. and Mike V. were very professional and courteous. They are hard working and worked quickly. Both wore masks the entire time and used drop cloths throughout our house. They also kept us informed.... read more

Glenna M.
9/23/2020 - Facebook

herls installer did a wonderful job. i would recomend them to installer was very friendly and professional.we love our shower.

Helen V.
9/21/2020 - Facebook

Brandon Brady explained everything to me before he started. He put drop cloths drop to protect my floors. He was great. He had a good helper, also. He was on time and he knew just how long it was going to take. He had to come back next day. Said... read more

Ginger Y.
9/21/2020 - Google

Our installer - Brian Pittman -Did a great job- was on time- was responsive-quickly addressed an unforeseen issue with subfloor which allowed him to continue with the work and completely finish the job.

Indru J.
9/20/2020 - Google

Mark Pendry is a wonderful worker and an installer. He did great job and I would recommend him to any one who wants to upgrade their bathroom.

Cara S.
9/19/2020 - Google

Chad Culver installed my new gorgeous shower and I couldn't be happier with the product or service!!!!! Thank You Herl's and Chad!!!!

Kristina S.
9/19/2020 - Google

Herl's removed a jacuzzi tub and changed the space to a large shower area instead. The installer, Chris Horn, did a fabulous job. He was professional and quite frankly, worked his butt off! I have been thrilled with his work on behalf of Herl's. I would... read more

“Herl’s Bath & Tile Solutions came to our home and changed my mom’s life!”

“Due to her health problems and limited mobility, the tub-shower combo in her bathroom had become an impossibility for comfortable use and, frankly, a safety hazard. Herl’s installers came in and converted it into a beautiful walk-in shower with safety grab bars and custom height shelving to suit mom’s needs. They worked tirelessly all day to complete the job by that evening, and they even cleaned up so well that you wouldn’t believe anyone had been there! Thank you, Herl’s!”

—Susana S. daughter of Lina S., Silver Spring, MD

Meet some of our 100% satisfied customers:


We have three showrooms conveniently located throughout the Delmarva, Central Maryland, and DMV areas where you can see our gorgeous products in person. Set up an appointment today.

31440 Winterplace Parkway
Salisbury, MD 21804
Opening Hours
Mon - Fri: 9am - 5pm
Sat: By Appointment Only
8970 Route 108 Suite G
Columbia, MD 21045
Opening Hours
Mon - Fri: 9am - 5pm
Sat: By Appointment Only
366 Victory Drive
Herndon, VA 20170
Opening Hours
Coming Soon!