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4.7 Stars - Based on 749 User Reviews
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4.8 Stars - Based on 367 User Reviews
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4.8 Stars - Based on 69 User Reviews
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4.7 Stars - Based on 39 User Reviews
Twyla D.
4/29/2020

The whole process from start, working with Marcus in planning what we wanted...to finish with Chris installing our bathroom. Our installer was Chris Horn. We could not have asked for a more friendly and efficient person to do our work. His workmanship was excellent. He was never annoyed when we... read more

John H.
4/23/2020

Our new upstairs bathroom is beautiful! The 5 technicians get "5 STARS" although they completed our small 5 x 9 upstairs bathroom in 7 days instead of two. EV working alone performed the demo in four days of the old cast iron tub, removal of the old vanity, toilet, and... read more

Dell G.
4/22/2020

There are not enough STARS to rate Herl's. Thank You for being a 5++++++ rated service provider and retaining professional staff. Sales Consultant Grant Klinger and Specialized Installers Josh and Ricky - ya'll rock... A happy satisfied customer - you darn skippy!! Sharing 1st image of remodeled bathroom wet area... read more

Joyce M.
3/23/2020

The workers who remodeled our master bath did a wonderful job; they asked our opinion, gave us options, were very friendly and respectful, continually worked, had a lot of knowledge, spoke highly of your company. P. J., Evelio Lezama, and Jason Hickman gave me their names ( I hope I... read more

Judith L.
3/22/2020

My experience with Herl's was great. Kyle and Deandre were very professional and new what they were doing and did it well. I would give you all a five star rating.

Robin L.
3/21/2020

I had Jeremiah Miller install my shower enclosure. I would rate him 5 stars, he was informative, nice to talk to, very professional, on time, and kept the area and home clean. I would highly recommend Jeremiah as and installer!

Jamie K.
3/20/2020

This is the second bathroom that Herl's has completed for me and I can't begin to tell you what a great job they do. Everyone is so professional, friendly, clean, and accommodating. Their product selection is outstanding and they make sure you get exactly what you are looking for. Such... read more

Judy K.
3/20/2020

Awesome work done by everyone: Enemios, Silvia, Jason, Mike, Tim White, George Houck, Steve Knauab and PJ. They all were meticulous in their work and I was impressed how much work was done each day! My bathroom looks like something in a magazine and I'm so happy I chose Hurl's!

CHRISTINE D.
3/18/2020

Steve Knaub was here today to just dress up my shower install from 2 weeks ago. i wanted it to look more finished. He understood exactly what I wanted. He got right on the job. it turned out perfectly. I t took him no time at all. If given the... read more

CHRISTINE D.
3/18/2020

Steve Knaub was here today to just dress up my shower install from 2 weeks ago. i wanted it to look more finished. He understood exactly what I wanted. He got right on the job. it turned out perfectly. I t took him no time at all. If given the... read more

Stephen e.
3/16/2020

We had a new shower installed today. The installation looks outstanding. The installer was Brandon Brady. He was very polite and professional. All trash, etc was picked up and the installation area vacuumed. I highly give Brandon and the installation 5-stars.

Tom R.
3/14/2020 - Google

Recently had a new shower installed to replace our old tub. Glen (Foster) from Herl's arrived on time, and went immediately to work removing the tub and surround. He closely inspected the sub-floor and walls before beginning to install the new shower. He continued working through the early evening, making... read more

Keith B.
3/09/2020

Chris Horn is a top installer , he did a great job. He demo the old tub and installed a beautiful shower with a seat and hand bar. He stayed steady the entire day and completed the job in one day as he said he would. The area was clean... read more

Kim H.
3/08/2020 - Google

I was so excited and a little stressed on getting my new shower install today and Brandon and Kyle did a great job of easing my stress and answering all my questions. They arrived on time this morning as scheduled and we're very respectful and professional. We did have to... read more

Alexander B.
3/08/2020

My wife and I were very impressed with the whole process of getting a shower stall through Herl's Bath and Tile. Bronte Cephas was a pleasure to work with throughout the whole process. Bronte went above and beyond with his workmanship throughout the process. We will definitely recommend Herl's to... read more

Alexander B.
3/08/2020

My wife and I were very impressed with the whole process of getting a shower stall through Herl's Bath and Tile. Bronte Cephas was a pleasure to work with throughout the whole process. Bronte went above and beyond with his workmanship throughout the process. We will definitely recommend Herl's to... read more

Ron H.
3/05/2020

I want to thank our salesman and the installers that came out to give us a new shower. Brandon Brady and Hugo were so professional, polite, and did their job with perfection. They arrived on time, got right to work, and did a fantastic job - finishing all in one... read more

John B.
3/05/2020

You have an outstanding employee who probably does not get recognized for her “Outstanding “ service to your customers.Her name is KIM and she provides the best service and follow up if you have a problem or need something that needs fixing. Kim is polite, prompt, and pleasant. Kim is... read more

Catherine S.
3/04/2020 - Google

I wish you had 10 stars to give to this Company and the installer, Glen Foster. They are fantastic. It was a pleasant experience dealing with them from beginning to end.
Herl's replaced a shower for us that had been previously installed by another company. The shower pan had...
read more

John B.
3/04/2020

Matt Robinson did a great job repairing our shower floor. He was polite and professional. He is a 5 star employee.

mike c.
2/27/2020

would like to give Steve Knauh a 5 star review for the repair he did on my shower my name is michael connelly

Dennis S.
2/27/2020 - BBB

Steve K**** was in our home today and addressed all of our concerns. Our shower was caulked. Our flooring and sink issues were photographed and temporary fixes were applied until the pictures could be studied and a more permanent solution found. Mr. K**** was pleasant, courteous and helpful.

Gregory A.
2/25/2020

Herl's renovated my master bathroom with a new shower stall, vanity, counter and floor. All of the work and materials were of high quality. The finished bathroom is beautiful. After the work was done, the shower started leaking into the ceiling below. Upon further examination, tearing some sheetrock out etc,... read more

Mary H.
2/14/2020

Had Brian P out yesterday to install our new shower and he was a delight to have in our home. He did a wonderful job and was very detail oriented in doing his job. I highly recommend him to do your shower install.

Dan L.
2/14/2020 - BBB

Matt R came over to do some warrenty work for ****** on my home to the trim on the sliding glass door (another company installed the door). The work Matt did was amazing, you could never tell there was any original damage. Based on the great work he did, when... read more

Robert W.
2/13/2020 - BBB

Herl's is a great and reliable company,and we will highly recommend them to anyone who needs a bathroom makeover. We had a small issue with some caulking separation at the bottom between the acrylic wall and floor pan in our shower. We called and scheduled service for the repair and... read more

Julie C.
2/13/2020 - BBB

Matt R******* was fantastic. Very professional and on time. The repair looks like new.

Mary H.
2/12/2020

PJ was a delight to work with, he worked very hard and did a superb job. I would highly recommend him and I think Herl's is very lucky to have him.

Taggarts
2/10/2020

Would highly recommend Herl’s. Trey is great! Our bathroom is perfect. We’re very pleased.

robert S.
2/10/2020 - BBB

Steve K. Is an awesome installer and service man , works for an awesome company that provides stellar products for bathroom improvements , punctual, efficient, hustle , quality workmanship, just a few quick things that come to mind !! Definitely highly recommended!! Thank you for fulfilling everything Ricky said the... read more

William M.
2/09/2020

My husband and I were very happy with the bathroom renovation that was done by your staff. The gentlemen that came to the job were very friendly. They were very knowledgeable about the work and always on time. When they came into the home, they laid down covers so that... read more

Thomas P.
2/08/2020 - BBB

Brian P. and George H. did a fantastic job installing new flooring and plumbing in our bathroom. This is the third time Brian has come to our home for installation and each time he has dome a fantastic job. Both Brian and George were very efficient and courteous. Tom P... read more

Emily B.
2/07/2020

We had a worn-out shower and tile surround. We contracted with Herl's to install an acrylic soaking tub and surround. They sent out Chad Culver to do the installation. We couldn't be happier with the end result. Chad checked with us on the placement of everything and he was very... read more

Lissa L.
2/05/2020

The shower install looks great. Kyle McGinnis was the installer and he was very pleasant, kind and informative. He got a long great with my dog who was his shadow. Kyle was very professional and cleaned up very well.

William J.
2/05/2020 - BBB

We had an issue with our new bath with regard to some cracked caulk that fell out of the tub. We were given an estimate of 12pm-1pm for the time of arrival and the technician Steve K**** got there at 10am. He recalulked the area in less than half an... read more

Rebecca K.
2/02/2020

Today Evelio & Frank installed my new bathroom floor. They were professional and pleasant. They did a fantastic job and worked well together. I would highly recommend them & give them a five ????????????????????star rating !

Kelley W.
1/22/2020

Excellent customer service! Brian Pittman and George Holick did an awesome job. They arrived on time and complete the job in a day. It is nice to have excellent work completed by friendly faces. Would highly recommend company to any one that asks. Herl's hit the jackpot having Brian and... read more

Carol C.
1/19/2020 - Google

Two full bathrooms completely remodeled in 7 days. Work was exceptionally high quality, using superior materials at reasonable prices. Installers (Jeremiah Miller and Mike Vogel) were very careful with their work, constantly checking with the customer about details and providing constructive suggestions. They were open to small... read more

Sue O.
1/14/2020 - Google

Stephen Heater and Tim White were the team that worked on the punch list to finish my bathroom. They were competent, friendly and professional and did an excellent job. They also gave me support and information regarding some issues that arose previously with this remodel. I give the 5 stars each.

J M.
1/13/2020 - Google

I reached the correct department very quickly, Kim is very polite, professional and personable, as is Matt Robinson who is FANTASTIC at his profession. He was on time(slightly early)He explained the process in an easy to understand/follow presentation, he respected my property and myself while he was doing the repair.... read more

Phil W.
1/13/2020 - Google

Steve Knaub visited for a service repair on 1/13/2020 and did an excellent job of upgrading my outer shower area with additional acrylic. There was a need to assure that the drywall area would not be exposed to water leakage from the shower door. Steven listened to my... read more

Nora A.
1/12/2020 - BBB

Herl's has made my bath the one I've only dreamed of until now. My new walk-in shower was installed by Brandon B**** and his assistant, Hugo....both highly professional and quite pleasant to work with. I was kept informed through each phase and quite happy with the work ethic and care... read more

Susan O.
1/10/2020

Mark Pendry and Bobby Sterling get 5 stars from us! They were competent, professional and friendly. It was a pleasure having them in our home the past few days and their work is excellent.

Susan O.
1/10/2020

Mark Pendry and Bobby Sterling get 5 stars from us! They were competent, professional and friendly. It was a pleasure having them in our home the past few days and their work is excellent.

Mary H.
1/07/2020

Very impressed with my new shower it really turned out to be beautiful and Chad Culver, my installer did an awesome 5 star job and very patient with my questions . He also did a great job when it was time to clean up. Highly recommend Herl’s Bath and Tile Solutions.

Hope K.
1/06/2020 - Google

Matt Robinson was an excellent installer. He came to apply the non-stick surface to my new bathtub. Matt made a model right then and there, so I could see how it would look and feel. While it was setting and drying, he worked on the showerhead. After it was... read more

Barbara S.
1/05/2020 - BBB

Chad C***** did a terrific job remodeling my shower. He was very efficient and neat. He was also extremely pleasant to deal with. I would highly recommend his work to anyone.

CAROL H.
1/02/2020

JORDAN GRAVES AND FRANK DID A GREAT JOB ON MY RECENT NEW TUB/SHOWER AND WASHLET INSTALLATION. THEY WERE POLITE, TIMELY, EFFICIENT, AND CLEANED UP THOROUGHLY AFTER INSTALLATION. I HAVE USED HERL'S BEFORE, AND WILL SCHEDULE ANOTHER JOB IN THE FUTURE.

HOWARD D.
12/27/2019

I was very impressed with Carl Russel who came to my house in Nov. 2019 to give me a consultation for my bath renovation. He was very professional and explained the process and materials very well. Herl's is very fortunate to have such fine representation. I was pleased with the... read more

vincent d.
12/22/2019

brian pittman was our installer. he was very good. he was streight forward explained each step he was going to do. he went the extra mile, stayed until the job was done.

LILLIE F.
12/16/2019 - BBB

I would like to say how professional this service was, from the onset to the finish it was perfection. We had a new shower install done and it is just beautiful we love it the crew that put it in Brandon was in charge he was friendly told us everything... read more

“Herl’s Bath & Tile Solutions came to our home and changed my mom’s life!

Due to her health problems and limited mobility, the tub-shower combo in her bathroom had become an impossibility for comfortable use and, frankly, a safety hazard. Herl’s installers came in and converted it into a beautiful walk-in shower with safety grab bars and custom height shelving to suit mom’s needs. They worked tirelessly all day to complete the job by that evening, and they even cleaned up so well that you wouldn’t believe anyone had been there! Thank you, Herl’s!”

—Susana S. daughter of Lina S., Silver Spring, MD

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