Debra HumphriesI had a very good experience. They remodeled an old bathroom removing the old tub and replacing it with a walk in shower and it looks beautiful. Excellent installation received from Bronte' Cephas. He was polite, neat and worked efficiently. Great Job!
Carolyn MarshallI requested Brandon Brady, as I saw what he had done in a friend's bathroom, when I changed from a tub to a shower. Brandon arrived on time and explained what he was going to do an d updated me during the day.. He is not only a great worker but so personable. He was assisted by Justin Warrick. I love my new shower and highly recommend Herl's to anyone considering a change in their bathrrom. I want to add that Jordan Watson was the one who came to start the process and he was wonderful to work with also!
Crystal YerkesOur experience with Herl’s was excellent. We highly recommend Tim White and Stephen Heater to be your installers, we cannot say enough good about these gentlemen. They respected our home as if it were there’s. We love our new bathroom make-over. When my husband called the office they were always helpful. Our sales rep Jeff was very helpful and reachable. Again, if you have Herl’s redo your bathroom ask for Tim and Stephen.
Greg WyckoffOur installer Kyle McGinnis was fabulous. On time, efficient, neat, communicative and very hard working. Kept us informed all along the way of the project. It's installers like Kyle that keep us coming back to Herl's! Customer for life!
Rina RobertsWe like to thank Steven Heater, Tim White for installing our Acrylic bathroom. They did an excellent job. Also thank Joshua Nichols III, Glen Thomas for repairing our drywall. They were on time and explained everything they were doing. They made sure they cleaned up after each job. If we could give a 10 star we would.
Eric Gonzalezfrom Columbia, Maryland Bronte C. arrived on time both days. He was polite and kept me in the loop with what was happening, what he was doing, time frames, going to lunch, home depot etc etc. Bronte did an EXCELLENT job installing our new shower. I was personable. When I asked him questions, or anything he never seemed like I was a bother. We had nice conversations about everything. He is very good at what he does. My wife and I are so glad we decided on Herl's. The new tub, shower doors, walls... EVERYTHING looks fantastic.
Mary MooreFrom start to finish this has been an EXTREMELY positive and enjoyable experience. Was quoted by several companies and chose Herl's because they were a small local business which I try to support and the presentation was no nonsense and the salesman understood I knew what I wanted and didn't talk to me like I was an idiot. Everything was done when and how they said it would be done and sending me pictures when it was complete. HIGHLY recommend Herl's , service and quality all the way
Bill TullWe were highly pleased with our experience with Herl's and Matt Robinson! My wife was so happy that he left his shoes outside and we were both so pleased with the wonderful job he did and for him explaining what he was doing for us. He was very kind, efficient, professional, knowledgeable and extremely neat and polite. We look forward to our next job with Herl's and hope to get Matt back! My wife says, it was so refreshing to see a job well done, so professionally and someone so kind.
Steve GinsburgWe had two tub/showers refinished by Herl’s. We are very pleased with the results. Bunky White, our service guy, was very professional in every way. He arrived when he said he would and finished in a timely matter. Our tub/showers are 33 years old. They now look brand new. I would recommend this company!
Angel & Charlie KerriganOur second bathroom is scheduled to begin soon.
Thank you Herl's!
Angel & Charlie Kerrigan
Karen M.I cannot say enough good things about the work that was done on my renovations, the crew, the scheduler and Greg, the owner. I am so pleased and excited about how everything has turned out. My house is 25 years old and after having the master bath, the second bath and the kitchen counters and backsplash done, I feel like I have a new house. Yes, we had a few hiccups and that is to be expected but they were very accommodating and the problems were resolved because they are committed to customer service. I have never had major renovations done since I built my house 25 years ago so I was very hesitant about having people coming into my house but they could not have been any better. I was informed when people were coming before they came, what their names were, what time they were coming and what they were going to be doing. That was very important to me because it made me feel more comfortable. When they showed up, they were very polite and considerate and made sure that I knew what they were going to do. I got to know them and trust them so much to do what they had to do that I was able to leave to do errands and go to work. I even left them a key so that they could finish their work because I wanted it to get done. Even though I had different people doing different jobs, I didn't mind because they were the experts at tile, painting, plumbing, electric, counters and glass. I got to know each and every one of them and I trusted their expertise. If you are having doubts about using this company, please don't hesitate. They are a first-rate, quality company. They stand by their work and use top quality products. You get what you pay for. You can even contact me for a reference. I am posting some pictures of the before and after pictures of my project.
Jenifer W., on GoogleIn less than 4 days, my two outdated 20-year-old bathrooms were transformed into the bathrooms of my dreams! Dan was fantastic! He arrived on time, worked hard all day, answered all my questions, and kept the construction neat and tidy. I strongly recommend Herl's Bath & Tile Solutions! I wish they did kitchens too!
Veda S., on GoogleWe have a brand new home and I noticed there was a small defect in our bathroom countertop. Ryan Homes sent out a technician from Herl's Bath & Tile Solutions. A young gentleman, Trey Byrd, arrived today from Herl's at our appointed time and explained to us the process he would use to repair the area. We weren't sure this repair was going to give us that NEW finished look but, told Trey to go ahead and try to fix the chip. WOW! We were so impressed with the finished project. Trey had worked his magic and our countertop looks and feels new. In this day and age everyone is quick to complain, but we wanted your Company to know that we appreciate Trey's professional attention to our issue. Job well done!
Frank F., on GoogleJanuary 17, 2018
Our experience with Herls went well. Jason helped us plan a new walk-in tub with our existing bathroom, allowing us to do the floor and toilet ourselves to save on our senior income. The crew was very clean and neat and worked quickly. Natalie D., on GoogleJanuary 22, 2018
I had a terrific experience with Herl's. I needed a total master bathroom demo and remodel. I originally had a standalone shower, jacuzzi tub, double vanity, and toilet. I wanted the standalone shower area replaced with a huge linen cabinet, a granite double-bowl vanity top with new vanity, new toilet, and huge tiled walk-in shower where the old jacuzzi was. The salesman was able to show me the different layers that they install to prevent against leaks, seepage, mold, etc. The demo was done in a day. The bathroom is 30+ years old so I expected issues. Herl's handled the electrical nightmare they walked into with professionalism and traced all wires and circuits so I didn't end up with wires to nowhere and missing GFIs, etc. They brought everything up to code, which puts me at ease because the prior owner did his own electrical work and he had wires taped to walls with masking tape, no wire nuts, etc. The whole room was a fire hazard prior to the demo. Herl's replaced all of that for me. The walk-in shower is floor to ceiling tile on 3 sides with a beautiful glass wall and swinging door to enter. Rainshower shower-heads on both sides with a removable arm shower head as well. They built knee-walls and a shower bench to really set it off. The price may be slightly higher than others but you really do get what you pay for. I would definitely use Herl's again for my kids' bathroom upstairs and highly recommend them to anyone looking for a professional-looking job. A+ Wendy H., on GoogleFebruary 1, 2018
Excellent work by honest, hardworking crews! Thrilled with results! Kay C., on GoogleApril 30, 2018
Herl's is an outstanding company.This is our 2nd shower installation. The team was very professional and all work was completed in a timely manner. This is why we are choosing Herl's! Mitch C.from Lewes Beach, DE, on GuildQualityApril 13, 2018
I used Herl's for a bathroom in my previous home 12 years ago. I was so pleased with their work that I did not hesitate to call them to enlarge and replace an existing shower and enclosure in my current home. They met all expectations once again. Susan L., on GoogleWe loved working with Herls Bath & Tile Solutions from start to finish for both a complete bathroom renovation for our master and re-glazing for our guest bathroom - they were wonderful to work with. Our Bathrooms Look AMAZING! We can not wait to show them off to our friends and family - yes that is how beautiful they look. Let's Skip the Living Room - Have you seen my Bathrooms! Thank you Herls!
Cheryl L.Herl’s replaced our one-piece tub/shower (26 years old) with a new shower. Everyone we dealt with was professional and did exactly what they said. The products they had to offer were excellent quality and the salesperson made helpful suggestions as we made our decisions. The person doing the install worked hard to make sure that everything was done perfectly. The finished product exceeds our expectations and we would use Herl’s again and recommend them to anyone else needing bathroom renovations.
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