Customer Reviews

would like to give Steve Knauh a 5 star review for the repair he did on my shower my name is michael connelly

Herl's renovated my master bathroom with a new shower stall, vanity, counter and floor. All of the work and materials were of high quality. The finished bathroom is beautiful. After the work was done, the shower started leaking into the ceiling below. Upon further examination, tearing some sheetrock out etc,... read moreHerl's renovated my master bathroom with a new shower stall, vanity, counter and floor. All of the work and materials were of high quality. The finished bathroom is beautiful. After the work was done, the shower started leaking into the ceiling below. Upon further examination, tearing some sheetrock out etc, the issue was a surprising hole in the drain plumbing. There had never been leaking before but the hole looked like it had been there awhile. No matter, Herl's repaired it. They went above and beyond and it was a tremendous help to me to get it fixed even though it was hard, if not impossible to link it to Herl's work. Thank you Herl's staff, you really came through! read less

Had Brian P out yesterday to install our new shower and he was a delight to have in our home. He did a wonderful job and was very detail oriented in doing his job. I highly recommend him to do your shower install.

PJ was a delight to work with, he worked very hard and did a superb job. I would highly recommend him and I think Herl's is very lucky to have him.

Would highly recommend Herl’s. Trey is great! Our bathroom is perfect. We’re very pleased.

My husband and I were very happy with the bathroom renovation that was done by your staff. The gentlemen that came to the job were very friendly. They were very knowledgeable about the work and always on time. When they came into the home, they laid down covers so that... read moreMy husband and I were very happy with the bathroom renovation that was done by your staff. The gentlemen that came to the job were very friendly. They were very knowledgeable about the work and always on time. When they came into the home, they laid down covers so that they would not damage our floors. We received a call every day to let us know, who was coming the next day. I thought that was very nice and never had that done before. I would like to give a special thanks to the renovation staff Evelio, George, Frank, Mark, Bob, Glen, Pj, and Jordon our sales representative. If I left out a name, please forgive me. Everyone was very pleasant to work with. read less

We had a worn-out shower and tile surround. We contracted with Herl's to install an acrylic soaking tub and surround. They sent out Chad Culver to do the installation. We couldn't be happier with the end result. Chad checked with us on the placement of everything and he was very... read moreWe had a worn-out shower and tile surround. We contracted with Herl's to install an acrylic soaking tub and surround. They sent out Chad Culver to do the installation. We couldn't be happier with the end result. Chad checked with us on the placement of everything and he was very skilled. It was a perfect job. His workmanship alone deserves five stars. read less

The shower install looks great. Kyle McGinnis was the installer and he was very pleasant, kind and informative. He got a long great with my dog who was his shadow. Kyle was very professional and cleaned up very well.

Today Evelio & Frank installed my new bathroom floor. They were professional and pleasant. They did a fantastic job and worked well together. I would highly recommend them & give them a five 🌟🌟🌟🌟🌟star rating !

Excellent customer service! Brian Pittman and George Holick did an awesome job. They arrived on time and complete the job in a day. It is nice to have excellent work completed by friendly faces. Would highly recommend company to any one that asks. Herl's hit the jackpot having Brian and... read moreExcellent customer service! Brian Pittman and George Holick did an awesome job. They arrived on time and complete the job in a day. It is nice to have excellent work completed by friendly faces. Would highly recommend company to any one that asks. Herl's hit the jackpot having Brian and George as past of their family. read less

Two full bathrooms completely remodeled in 7 days. Work was exceptionally high quality, using superior materials at reasonable prices. Installers (Jeremiah Miller and Mike Vogel) were very careful with their work, constantly checking with the customer about details and providing constructive suggestions. They were open to small... read moreTwo full bathrooms completely remodeled in 7 days. Work was exceptionally high quality, using superior materials at reasonable prices. Installers (Jeremiah Miller and Mike Vogel) were very careful with their work, constantly checking with the customer about details and providing constructive suggestions. They were open to small changes that greatly improved the overall job. Both the installers and the company confirmed arrival dates and times the day before, advising what technicians would be working the project. Highly recommend! read less

Stephen Heater and Tim White were the team that worked on the punch list to finish my bathroom. They were competent, friendly and professional and did an excellent job. They also gave me support and information regarding some issues that arose previously with this remodel. I give the 5 stars each.

I reached the correct department very quickly, Kim is very polite, professional and personable, as is Matt Robinson who is FANTASTIC at his profession. He was on time(slightly early)He explained the process in an easy to understand/follow presentation, he respected my property and myself while he was doing the repair.... read moreI reached the correct department very quickly, Kim is very polite, professional and personable, as is Matt Robinson who is FANTASTIC at his profession. He was on time(slightly early)He explained the process in an easy to understand/follow presentation, he respected my property and myself while he was doing the repair. I must say that the repaired area looks better than the factory finish on the rest of the unit,(new 5' shower) not kidding! The cost was as quoted originally and it was a bargain, considering what it would cost to replace the unit ! You could not go wrong with Herl's Bath & Tile Solutions, give em a call. read less

Steve Knaub visited for a service repair on 1/13/2020 and did an excellent job of upgrading my outer shower area with additional acrylic. There was a need to assure that the drywall area would not be exposed to water leakage from the shower door. Steven listened to my... read moreSteve Knaub visited for a service repair on 1/13/2020 and did an excellent job of upgrading my outer shower area with additional acrylic. There was a need to assure that the drywall area would not be exposed to water leakage from the shower door. Steven listened to my concerns and spent almost 3 hours cutting and fitting new acrylic to the area of concern. His workmanship was excellent. Work was done with attention to detail and it looked great when it was completed. The area was cleaned thoroughly when he was finished. Steve was friendly and courteous and I appreciate that he listened to me so that we could have a productive discussion. I'm very pleased with the results! read less

Herl's has made my bath the one I've only dreamed of until now. My new walk-in shower was installed by Brandon B**** and his assistant, Hugo....both highly professional and quite pleasant to work with. I was kept informed through each phase and quite happy with the work ethic and care... read moreHerl's has made my bath the one I've only dreamed of until now. My new walk-in shower was installed by Brandon B**** and his assistant, Hugo....both highly professional and quite pleasant to work with. I was kept informed through each phase and quite happy with the work ethic and care they took with my home. I have, and will continue, to recommend Herl's to all my friends who consider upgrading their home. Thanks Brandon and Hugo for bringing my dream bath to reality. read less

Mark Pendry and Bobby Sterling get 5 stars from us! They were competent, professional and friendly. It was a pleasure having them in our home the past few days and their work is excellent.

Mark Pendry and Bobby Sterling get 5 stars from us! They were competent, professional and friendly. It was a pleasure having them in our home the past few days and their work is excellent.

Very impressed with my new shower it really turned out to be beautiful and Chad Culver, my installer did an awesome 5 star job and very patient with my questions . He also did a great job when it was time to clean up. Highly recommend Herl’s Bath and Tile Solutions.

Matt Robinson was an excellent installer. He came to apply the non-stick surface to my new bathtub. Matt made a model right then and there, so I could see how it would look and feel. While it was setting and drying, he worked on the showerhead. After it was... read moreMatt Robinson was an excellent installer. He came to apply the non-stick surface to my new bathtub. Matt made a model right then and there, so I could see how it would look and feel. While it was setting and drying, he worked on the showerhead. After it was ready I was able to see and feel the texture and we discussed the application. In the end I realized I really didn't need the textured surface. The fact that he made a model for me right there, since he didn't have one in his truck, shows the personable customer service and attention to the customer's complete satisfaction that Herl's installers impart. Matt was super in his communication skills and just super nice. He reflects the excellence of all the installers and staff at Herl's. read less

Chad C***** did a terrific job remodeling my shower. He was very efficient and neat. He was also extremely pleasant to deal with. I would highly recommend his work to anyone.

JORDAN GRAVES AND FRANK DID A GREAT JOB ON MY RECENT NEW TUB/SHOWER AND WASHLET INSTALLATION. THEY WERE POLITE, TIMELY, EFFICIENT, AND CLEANED UP THOROUGHLY AFTER INSTALLATION. I HAVE USED HERL'S BEFORE, AND WILL SCHEDULE ANOTHER JOB IN THE FUTURE.

I was very impressed with Carl Russel who came to my house in Nov. 2019 to give me a consultation for my bath renovation. He was very professional and explained the process and materials very well. Herl's is very fortunate to have such fine representation. I was pleased with the... read moreI was very impressed with Carl Russel who came to my house in Nov. 2019 to give me a consultation for my bath renovation. He was very professional and explained the process and materials very well. Herl's is very fortunate to have such fine representation. I was pleased with the presentation and getting to better know Herl's bath and tile. read less

brian pittman was our installer. he was very good. he was streight forward explained each step he was going to do. he went the extra mile, stayed until the job was done.

I would like to say how professional this service was, from the onset to the finish it was perfection. We had a new shower install done and it is just beautiful we love it the crew that put it in Brandon was in charge he was friendly told us everything... read moreI would like to say how professional this service was, from the onset to the finish it was perfection. We had a new shower install done and it is just beautiful we love it the crew that put it in Brandon was in charge he was friendly told us everything that was going on all through the process. I would recommend Herl's in a minute as I already have . This company really does keep their word on all aspects of the job. We love our shower I actually cried when it was finished I was so happy. read less

Work was done on time. Chad Culver, the installer, did and expert job. Totally satisfied with the experience.

Herl’s did a beautiful job of changing my bathtub to a shower area. Everyone I dealt with was respectful. They seemed to want me to be pleased as well as doing a good job. They were on time and finished their work with clean up afterwards. Thanks Herl’s . I... read moreHerl’s did a beautiful job of changing my bathtub to a shower area. Everyone I dealt with was respectful. They seemed to want me to be pleased as well as doing a good job. They were on time and finished their work with clean up afterwards. Thanks Herl’s . I am a satisfied customer. 5 stars read less

Brandon Brady was very professional! He had completed our two bathrooms in two days. Left our house very clean. Herl's did a bathroom at our previous house and I really believe that is what sold it. I would never have anyone but Herl's remodel our bathrooms. They... read moreBrandon Brady was very professional! He had completed our two bathrooms in two days. Left our house very clean. Herl's did a bathroom at our previous house and I really believe that is what sold it. I would never have anyone but Herl's remodel our bathrooms. They also have done great tile work in our very large kitchen. Thank you so much! read less

Herls installed our new shower in less than seven hours. To say we were pleased is a under statement. Kyle McGinnis and his helper were very professional and neat. They cleaned there wok area and took all the mess with them. Kyle also explained what to use to clean the... read moreHerls installed our new shower in less than seven hours. To say we were pleased is a under statement. Kyle McGinnis and his helper were very professional and neat. They cleaned there wok area and took all the mess with them. Kyle also explained what to use to clean the shower and what not to use. All and All it was a great experience. 5 SATRS for sure. read less

Thank you for sending Steve Heater to install our shower rail. He did a perfect job and we are very pleased with his work. We give him a 5 star rating for the work he did. Herl's installed our walk in shower 15 years ago and it... read moreThank you for sending Steve Heater to install our shower rail. He did a perfect job and we are very pleased with his work. We give him a 5 star rating for the work he did. Herl's installed our walk in shower 15 years ago and it is still looks like new. We just needed to update to a shower rail. I also thank James Hicks from the Herl's booth at the mall for informing me that Herl's can update my older walk in shower. read less

Thanks for sending Steven Heater to install our new shower rail. He did a perfect job, we are very pleased with his work. We give Steve a 5 star rating. Our walk in shower was installed by Herl's approximately 15 years ago and is still in perfect condition. We just... read moreThanks for sending Steven Heater to install our new shower rail. He did a perfect job, we are very pleased with his work. We give Steve a 5 star rating. Our walk in shower was installed by Herl's approximately 15 years ago and is still in perfect condition. We just needed Steven to update my walk in shower. . I also want to thank James Hicks of Herl's for letting me know it was possible to update my walk in shower. ur read less

I just moved into my newly built home, and there was a small spot where the enamel in the tub was chipped off. Matt repaired it so well you couldn't tell it had been damaged. He was personable, professional, and did a great job! I highly recommend... read moreI just moved into my newly built home, and there was a small spot where the enamel in the tub was chipped off. Matt repaired it so well you couldn't tell it had been damaged. He was personable, professional, and did a great job! I highly recommend Herl's Bath & Tile and Matt Robinson.

Nancy McMillan read less

Trey, arrived right on time and immediately went to work. His friendly and can do attitude gave me the assurance that my repair would be taken care of in no time. Which is exactly the results he achieved. After he completed the repair and cleaned up I could not... read moreTrey, arrived right on time and immediately went to work. His friendly and can do attitude gave me the assurance that my repair would be taken care of in no time. Which is exactly the results he achieved. After he completed the repair and cleaned up I could not even see where he made the repair and the area was spotless . If I hadn't been here I wouldn't even known he was here. GREAT JOB read less

The Herl's team was great to deal with. Our technician Trey did a great and efficient job. Plus, he was very friendly and professional. Also want to give credit to Kim who did a great job of scheduling and communicating. Great job all around.

Herl's Tech, Matt Robinson, was here today to fix defects in a tub and a shower pan. First time for me using Herl's. Matt arrived on time which is a huge plus in my book and a great way to form a relationship with a new client. He started... read moreHerl's Tech, Matt Robinson, was here today to fix defects in a tub and a shower pan. First time for me using Herl's. Matt arrived on time which is a huge plus in my book and a great way to form a relationship with a new client. He started by telling me a bit about the process to do the repairs and approx length of time to complete job. What a pleasure to have someone so courteous, personable, and knowledgeable. He also let me know about other services offered by the company (very helpful since I am new to the area). Matt is an asset to your company and a diligent worker with a high standard of quality workmanship. Another trait that sets him apart is that he cleaned up after himself (it would be impossible to know work was done in both bathrooms). I will definitely consider using Herl's again, requesting Matt . read less

Our installer was Brandon Brady and Hugo , I cant begin to tell you how great Brandon was , he was professional friendly all around nice he help us with the job he was doing and we are just totally overjoyed with the finished product

First day demo day was excellent by Josh and Ricky when finished left house very clean. Ready for day 2. Are very professional Techs!

Excellent job by Chad Culver who installed our new shower. Very efficient, timely, informative and caring. Took the time to answer our questions and provide information on cleaning and caring for our new shower. A wonderful addition to our bathroom. Cannot wait to use it!

Excellent installation of our new shower by Chad Culver. Chad was very efficient, timely, informative and caring. He took the time to answer our questions and provide us with information regarding care of our new shower. The workmanship and quality of the product cannot be beat. A much needed upgrade... read moreExcellent installation of our new shower by Chad Culver. Chad was very efficient, timely, informative and caring. He took the time to answer our questions and provide us with information regarding care of our new shower. The workmanship and quality of the product cannot be beat. A much needed upgrade to our bathroom. Cannot wait to use the shower! read less

I couldn't recommend Herl's Enough for their bathroom remodeling. We went from a dingy tan tub to a nice white shower with their floor to ceiling acrylic walls and I'm elated with the outcome. They also did the flooring and baseboards and the transformation is incredible. After a few small... read moreI couldn't recommend Herl's Enough for their bathroom remodeling. We went from a dingy tan tub to a nice white shower with their floor to ceiling acrylic walls and I'm elated with the outcome. They also did the flooring and baseboards and the transformation is incredible. After a few small issues resolved and one major flooring issue a non-Herl's plumber created, Herl's was extremely responsive and went above and beyond what I would expect from any other bathroom remodeling company. They are on the ball and have answered emails into the night and on weekends. I feel they have bent over backwards for our particular job and it made us feel comfortable dealing with them. Once we pay down the bill we are 100% calling on them to remodel our second bathroom. Get someone out for an estimate and go for it. I promise the end result will leave you with a timeless bathroom that will out last the house. read less

I am absolutely stunned by the transformation of my early 1970 vintage shower stall to one worthy of being in ********************. I am equally stunned by Brandon's knowledge and skills. He worked like an artist. We were totally amazed by how he and Hugo worked marvelously together - like a... read moreI am absolutely stunned by the transformation of my early 1970 vintage shower stall to one worthy of being in ********************. I am equally stunned by Brandon's knowledge and skills. He worked like an artist. We were totally amazed by how he and Hugo worked marvelously together - like a well-rehearsed symphony orchestra. They had a great simpatico relationship. They both worked extremely hard and put in many hours, arriving on time despite a major accident on I-70. They worked well beyond the standard 8 hour day to ensure my complex new shower conversion was completed accurately and beautifully. The workmanship was top notch. They went way above and beyond what I think a typical shower install would have been. The final results exceeded my expectations 100-fold. I can't stop staring at the results. All I can say is WOW! I was most impressed by the positive attitude of these workers and their commitment to not only do a great job, despite the extremely long work day, but to take special effort to clean up the work site and remove all debris. They both obviously take pride in working for this fine company and I am pleased to highly recommend them. read less

Due to amount of time needed to repair floor supports, work is progressing nicely. Thankful that Herls would take this job. Work is explained before being done and what the next procedure will be. Joshua and Ricky are personable, efficient, and clean. Thanks

Herl's gets my top recommendation for my bathroom remodel. Chad Culver, the installer, did an outstanding job of care and precision in installation followed by near perfect clean up. I couldn't be more pleased with price and product. 5 stars from me!

We had a master bath major remodeling. Herl's provided outstanding service and helped tremendously in designing the bath to fit our requirements with a walk-in-bath and extended shower space. All workers were professional in the specific work each accomplished and listened to what we wanted accomplished. Sales rep helped tremendously... read moreWe had a master bath major remodeling. Herl's provided outstanding service and helped tremendously in designing the bath to fit our requirements with a walk-in-bath and extended shower space. All workers were professional in the specific work each accomplished and listened to what we wanted accomplished. Sales rep helped tremendously in the design and selection of materials. read less

Thank you to the excellent job Herl's Bath and Tile installing the refurbished bathrooms at my Father's home. Jeremiah Miller was courteous, thorough, and did a excellent job of communicating throughout the process. Very pleased with the finished product.

Wow, what an amazing result. A complete custom renovation of a master bath, and work on 3 others, along with our bedroom, all done timely, with the utmost professionalism from start to finish, and superb craftsmanship from all involved. Thank you !!

We had two chips in our fiberglass tub. Matt R. came out and fixed both spots. I can't even tell where the spots originally were. He did exceptional work and I would definitely use Herl's again.

While I was having two bathrooms in my home completely updated, Glenn came to my home a number of times to repair drywall and to paint both rooms. Glenn did a FANTASTIC job with both drywall and painting. He was very patient and made sure the job was done well... read moreWhile I was having two bathrooms in my home completely updated, Glenn came to my home a number of times to repair drywall and to paint both rooms. Glenn did a FANTASTIC job with both drywall and painting. He was very patient and made sure the job was done well ... and IT WAS! Glenn does excellent work! read less

Josh and Ricky came to my home specifically to work on the trim in my two-bathroom job. Both did a wonderful job and were very respectful while working in my home. It's a pleasure to work with such nice people.

Tim White and Stephen Heater did a MAGNIFICENT job tearing out and rebuilding two of my bathrooms that were dated 1980. Tim and Stephen were completely professional and two of the nicest people I've ever had the pleasure to work with. I would request them to do a job in... read moreTim White and Stephen Heater did a MAGNIFICENT job tearing out and rebuilding two of my bathrooms that were dated 1980. Tim and Stephen were completely professional and two of the nicest people I've ever had the pleasure to work with. I would request them to do a job in my home any time. read less

Mr. Bunky White (installer) repaired our damage bathtub and exceeded our expectations by far. Excellent! Outstanding! Job well done! Thank you much Mr. Bunky White!

Very pleased with our new shower installation! Product is excellent
Our installer, Brandon Brady and Hugo were very professional, polite,
and experienced and were able to answer any question we had. Took their
time and included us in decisions about placement of product such as shelves. Job was completed in... read moreVery pleased with our new shower installation! Product is excellent
Our installer, Brandon Brady and Hugo were very professional, polite,
and experienced and were able to answer any question we had. Took their
time and included us in decisions about placement of product such as shelves. Job was completed in one day, Would highly recommend Herls and would highly recommend installer Brandon! I would give them more than 5 stars if I could! read less