Herl’s Bath & Tile Blog

GuildQuality’s 2019 Guildmaster Award Honors Herl’s Bath & Tile Solutions



Salisbury, MD, March 29, 2019 – Herl’s Bath and Tile Solutions received a 2019 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.

Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.

Out of 700+ eligible applicants, Herl’s Bath & Tile Solutions is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.

In determining which businesses received the 2019 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.

Herl’s achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.

“We feel honored to be recognized by Guildmaster with this award,” said Greg Herling, Owner of Herl’s Bath & Tile Solutions. “Customer service is and always will be our top priority. We don’t take it lightly when our customers trust us to work in their homes and anything less than high-quality workmanship 100% of the time means we’re not doing our job. This award is proof of our commitment to putting our customers first in all that we do.”

For more on the 2019 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.


About Herl’s Bath & Tile Solutions

Since 1991, Herl’s has been providing high-quality remodeling services to the residents of Salisbury, Dover, Chincoteague, and other locations throughout the Delmarva Peninsula. All of our work is performed by factory-trained professionals, giving our customers peace of mind that their remodeling project will be done right the first time. We use only the highest quality products so our customers can enjoy the bathroom of their dreams for years to come.

About GuildQuality

Over 2,500 residential construction professionals rely on GuildQuality’s customer satisfaction surveying software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s community of quality today and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.